August 12, 2020

Velvet Network Management Tool

Hey, Velvet User! Please download and install the Network Management Tool using the button below.

Download Now ↴

Instructions for Windows Users

Please Note: If you are a Mac user, please contact us at tickets@dmcnets.com and request instructions.

  • Click the Download Now button above to download the application.
  • Open the Application. Below are some of the common browsers and how you find the application to open it after you’ve downloaded it
    • Google Chrome
      • You will see a button show up in the lower left corner of your browser window that says “VelvetTool.exe”.
      • If it says “Keep”, click “Keep”.
      • When done downloading, click the small arrow to the right of the name, then select Open from the menu.
    • Mozilla Firefox
      • When prompted, select “Save File”
      • The download will show up in your downloads area in the upper right corner of your browser. This will look like a downard pointing arrow. Click that arrow, then click on “VelvetTool.exe”.
    • Microsoft Edge
      • You will see a prompt at the bottom of your browser window with options to Run, Save or Cancel. Select Run.
  • If you get a message asking if you want to allow modifications to your computer, select YES.
  • If you get a “Windows protected your PC” box, select “More Info”, then select “Run Anyway”.
  • Follow the “Next” button through the entire installation. That’s it!

If you have any problems with the above instructions, please email us at tickets@dmcnets.com or call us at 740-358-0327.